American Airlines

American Airlines

American Airlines is a member of IATA.

American Airlines is a founding member of the Onewold airline alliance, and coordinates fares, services, and scheduling with British Airways, Iberia and Finnair. The headquarter of American Airlines is in Texas.

The fleet

American Airlines customers will enjoy a new travel experience on the biggest network in the world when American has domestic service with the Boeing 787 Dreamliner. The custom-designed forward-and rear-facing seats provide direct-aisle access for every Business Class customer for more mobility throughout the cabin.


Working at American Airlines

American Airlines is a great place to work! You’ll have the opportunity to work with smart people who want to make a difference. Add global travel to challenging work and great people, and you have a winning combination. In such a competitive and dynamic industry, there is never a dull day.

American Airlines is looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers’ journey something they will always remember

Requirements Customer Services employee

High School diploma, GED or equivalent
2 years experience in a customer service position with strong customer service skills
2 years experience within a position that requires team interaction/goals setting
Exceptional written and verbal communication skills + Ability to work in a sedentary position for extended periods of time
Ability to interact with all levels of management
Demonstrated competency with MS Office products: Word, Outlook, Excel, and Internet Explorer

Requirements Cabin Crew Staff

High school diploma or GED equivalent required
College education or two years’ customer service experience preferred
Prior airline experience is not required
Must be at least 20 years of age
Must be in possession of a valid US or Foreign Passport with applicable VISAs
Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
Travel documents must remain valid throughout all phases of training and employment
Must have the right to work in the United States

Requirements Passenger Service Agent

Valid driver’s license
Minimum of 18 years of age
Must be able to provide proof of right to work in U.S.
High School Diploma or Equivalent
Ability to lift 50 pounds without assistance & 100 pounds with assistance, bend, kneel, squat repeatedly
Must be able to fluently speak, read, write and understand English
Strong PC Skills
Ability to work nights, weekends, holidays, varied schedules
Self-motivated, friendly and a good team member
Ability to work in stressful situations

american airlines


When you work for American Airlines, the benefits are:

  • Competitive employee benefits
  • Travel privileges on American and partner airlines
  • Job training
  • Career development programs
  • Work and life support
  • Health and wellness resources
  • 24/7 human resources support
  • Opportunities for community involvement

How to get there?

Whether you’re looking for your very first job, switching careers, or re-entering the job market after an extended absence, finding a job requires three main tasks: setting and following through on your goals, getting the required certifcates and diplomas and using the latest tools to enter the job market.

Earn your IATA certificate now at TAT College in The Netherlands.

TAT College is a trainingspartner of IATA.

Students from all over the world follow our IATA Cabin Crew Course, IATA Customer Services Course or the IATA Passenger Ground Course.

wat is IATA

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Become a flight attendant

Become a flight attendant

Do you want to become a flight attendant?

Every flight brings new passengers and situations. You have to be flexible, service-oriented and able to cope with stress for this job. After all, you’re responsible for the safety and well-being of the passengers on board. You prepare the cabin for the flight, provide the service on board and look after the passengers.


Assuring and applying the safety and security regulations on board.

Caring for international guests on board.

Preparing the aircraft cabin.

Organising the workflow in the galley.

Conducting the meal and beverage service.

Carrying out the on-board sales.


Excellent health and able to work under pressure

Charming, friendly, outgoing, service-orientated

Quality awareness in hospitality

Well-groomed appearance

Flexibility (e.g. irregular work schedule)

Flight Attendant career

As a Cabin Crew Member, you will travel the world and experience foreign cultures. Every single working day brings a new destination and new passengers. It’s a job that is more varied and diverse than almost any other!

Being cabin crew (flight attendant or cabin attendant) changes your whole life and takes you at least 6 months to get used to it! You really have to focus on customer service and it gives you all the ability to build really strong relationships with passengers.

The role of Cabin Crew is diverse and includes duties such as conducting safety briefings on board, assisting our special needs guests, administering first aid, preparing and delivering food and beverage services and providing exceptional customer service.

Flight Attendant uniform

When you’re out and about in uniform it always provokes a positive reaction.

There are guidelines for the company issued uniform, jewelry guidelines, additional optional clothing and accessories guidelines and personal hygiene and appearance guidelines.

Off duty? A flight attandant is not allowed to wear pieces of the uniform! And is a hat part of the uniform? You must wear the hat during specific parts of the trip: anytime you’re in public, when you’re going through the airport and during boarding and landing.

As a Cabin Crew Member, you are the face of the airline!

The IATA Cabin Crew Training

The Cabin Crew Training Course will take three weeks classroom training. You can apply for the certificated IATA Cabin Crew Training Course now!

Fill out the Application Form and we will contact you!