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American Airlines

American Airlines

American Airlines is a member of IATA.

American Airlines is a founding member of the Onewold airline alliance, and coordinates fares, services, and scheduling with British Airways, Iberia and Finnair. The headquarter of American Airlines is in Texas.

The fleet

American Airlines customers will enjoy a new travel experience on the biggest network in the world when American has domestic service with the Boeing 787 Dreamliner. The custom-designed forward-and rear-facing seats provide direct-aisle access for every Business Class customer for more mobility throughout the cabin.


Working at American Airlines

American Airlines is a great place to work! You’ll have the opportunity to work with smart people who want to make a difference. Add global travel to challenging work and great people, and you have a winning combination. In such a competitive and dynamic industry, there is never a dull day.

American Airlines is looking for people who want to be a part of the largest airline in the world. American Airlines is in the business of serving the travel needs of our customers. A warm welcome, gracious service and a safe and comfortable feeling, makes our customers’ journey something they will always remember

Requirements Customer Services employee

High School diploma, GED or equivalent
2 years experience in a customer service position with strong customer service skills
2 years experience within a position that requires team interaction/goals setting
Exceptional written and verbal communication skills + Ability to work in a sedentary position for extended periods of time
Ability to interact with all levels of management
Demonstrated competency with MS Office products: Word, Outlook, Excel, and Internet Explorer

Requirements Cabin Crew Staff

High school diploma or GED equivalent required
College education or two years’ customer service experience preferred
Prior airline experience is not required
Must be at least 20 years of age
Must be in possession of a valid US or Foreign Passport with applicable VISAs
Must possess the legal right to travel unrestricted to/from all countries that are served by American Airlines
Travel documents must remain valid throughout all phases of training and employment
Must have the right to work in the United States

Requirements Passenger Service Agent

Valid driver’s license
Minimum of 18 years of age
Must be able to provide proof of right to work in U.S.
High School Diploma or Equivalent
Ability to lift 50 pounds without assistance & 100 pounds with assistance, bend, kneel, squat repeatedly
Must be able to fluently speak, read, write and understand English
Strong PC Skills
Ability to work nights, weekends, holidays, varied schedules
Self-motivated, friendly and a good team member
Ability to work in stressful situations

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When you work for American Airlines, the benefits are:

  • Competitive employee benefits
  • Travel privileges on American and partner airlines
  • Job training
  • Career development programs
  • Work and life support
  • Health and wellness resources
  • 24/7 human resources support
  • Opportunities for community involvement

How to get there?

Whether you’re looking for your very first job, switching careers, or re-entering the job market after an extended absence, finding a job requires three main tasks: setting and following through on your goals, getting the required certifcates and diplomas and using the latest tools to enter the job market.

Earn your IATA certificate now at TAT College in The Netherlands.

TAT College is a trainingspartner of IATA.

Students from all over the world follow our IATA Cabin Crew Course, IATA Customer Services Course or the IATA Passenger Ground Course.

wat is IATA

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